Özet:

In this study for the last 20 years the trends in the management of public services have been discussed in the developed countries such as UK New Zeland Canada and Australia The reforms were initiated in the advanced capitalist democracies as a response to the public sector expansion process that had been such a dominant feature of the OECD countries after the Second World War Governments had grown too large with sprawling bureaucracies consuming ever more resources but failing to make significant improvements in service delivery Some private sector management techniques have been transferred to public sector management; such as privatization corporate management accountability and marketisation Key Words: New public management privatisation corporate management decentralisation accountability

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