Abstract:

Today, information has become an important production factor for and an important strategic source. Today, the competitive advantages of are based on much information from traditional sources such as capital and raw materials. To create competitive superiority from information requires a series of processes in the form of the acquisition, production, arrangement, storage, sharing and implementation of the necessary information in products, services, decisions and processes. On the other hand, the management of information within a system requires the existence of a suitable infrastructure. Functional information and communication technologies, an open to information sharing institutional culture, a flexible organizational structure and qualified human capital form the necessary infrastructure to create value from information. The activation of information management processes and the efficient operation of information management infrastructure are also important for residential enterprises in a sector that has a significant contribution to the country’s economy and is highly sensitive to crises. The aim of this study is to determine the perceptions of top and middle-level managers working in five-star hotels in Antalya about information management and to determine the level of information management with the existing information management infrastructure in the hotels. For this purpose, the field work used the "Information Management Survey Form" developed using different resources in literature. In the framework of the study, managers’ perceptions of information management, the relationships between information management infrastructure and information management have been revealed by statistical analyses.

Keywords: