Özet:

This study aims to analyze the satisfaction levels of the patients regarding the innovations within health transformation program. Literature review was carried out on study and the surveys was implemented 200 patients visiting Kahramanmaraş Sütçü İmam Research and Application Hospital. These patients were asked to take the survey on the innovations within the framework of the health transformation program and thus their satisfaction level was analyzed. When the results are analyzed, the study revealed that the more the age range is, the higher the satisfaction level is. The education and income level was also important factors to determine the satisfaction level. Acconding to study, the more educated and the higher income people are less affected by the innovations that have emerged in the system. As a further result, the subjects in the study generally believe that social security level is on the increase. These people also believe that it is a remarkable progress to be able to get the prescription needed for the treatment from any pharmac and they expect that the new system will be more effective in the near future. As a result, it could be concluded that citizens on the whole are satisfied with the innovations in the health system

Anahtar Kelimeler: