Özet:

This study was conducted to determine the levels of employment satisfaction of employees in accommodation enterprises and to determine the impact of the levels on the organizational conflict management strategies. The universe of research is made up of department managers, assistants of department managers and department employees working in various departments of five-star accommodation in the area of Alanya. The research applied the "Organizational Conflict Inventory II" developed by Rahim as data collection tools and the "Business Doyum Survey" developed by Spector. To determine the employment satisfaction of employees, a collective analysis was applied to the points obtained as a result of the employment satisfaction scale. Discriminatory (division) analysis has been implemented in order to determine whether the strategies they implement in the management of organizational conflict are differentiated or not. The study found that the conflict strategies employed by employees in housing enterprises in organizational conflict have an important distinctive function in determining employment satisfaction conditions.

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