Abstract:

Scientific advancements at the last quarter of 20th century brought “a new and different world” by affecting the existing structures and systems in both business and government. In this framework, Information Technologies (IT) used by states have contributed a lot to public services in many respects. While this encouraging IT transformation is gaining an impetus, “Mass Surveillance Technologies” (MST) used by state agencies pose an important threat on civil rights and liberties. Some examples of corruption in MST usage are strengthening the suspects and worries about the emergence of a Surveillance Society. This study tries to make a comprehensive analysis of pros and cons of IT usage in public services with regard to civil liberties and social structure. In conclusion, the study shows that “protection of privacy” and “advancement of civil liberties” in the 21st century are possible, but the realization of this ideal rests on three conditions; a continuously updated legal structure with strong sanctions; a democratic, open and pluralistic society and a public administration highly committed to this ideal.

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