Abstract:

The purpose of this research is to identify the perceptions of the employees of the Public Relations Unit in public hospitals about the exposure to harassment at work, the types of harassment, the causes and the methods of fighting harassment. The sample of the research conducted in the screening model is made up of a total of 120 participants working in the Public Relations Unit located in the provinces of Shanlıurfa, Hatay and Samsun and in public hospitals. In the study, the data was collected through the survey and analyzed using visual statistical techniques. In the hospital HIB, with regard to the prevalence and types of harassment, the results achieved in the research are as follows: HIB employees in which the research was carried out have the perception that they are constantly exposed to harassment at work. The types of harassment that participants are exposed, in turn, are the forms of harassment by external customers, harassment from up to down, harassment from down to up, and horizontal harassment. From the participants, the male employees were determined to be more exposed to abuse from above to below than women. In the study, the Public Relations Unit employees were indicated for the reasons of the harassment that they were exposed to, too, the working conditions. This follows the personal characteristics of the employee and the reasons for becoming a trade union. According to this, the research can be said that the working conditions of the Public Relations Unit that the research is carried out, lead to harassment. In this direction, the perception of women is more in the workers. If the perception of being a trade union is the cause of harassment, it is more in senior employees. When it comes to the fight against harassment, the participants do not see themselves enough. Participants prefer the path of passive fighting in the fight against harassment and do not see the support of the trade union. Participants are in the fight against harassment; they receive support from their families, colleagues and managers.

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