Abstract:

To realize the airline service process, an airline has to have numbers of services in different level such as ground handling, passenger/cargo terminal service, airport navigation service, customs service, security service etc. Because of the concept of the service, producing and consuming take place at the same time. Therefore, airport capacity should be planned, monitored and managed in advance by assigning time, park position and boarding/unloading process. Airport capacity is detected with the assessment of construction of facilities and other factors affecting the capacity. This acquired capacity is allocated to the demanders according to specific conditions and privileges. In the first stage of this paper, the theoretical research of airport slot coordination system has been examined. In the second part, with the data acquired by study in practice airport coordination, slot, slot types, slot allocation and slot allocation types has been stated with tables. In the final part of the study, the categorization of slot allocation has been discussed and evaluated by employees working at both airport and airline business by means of semi-structured interview. With analyzing the obtained results, the slot coordination system used in Atatürk Airport has been identified and on the purpose of improvement of system some recommendations have been made

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