Özet:

The aim of this study is to measure the emotional performance of academic staff according to the multi-critical decision-making techniques using the TOPSIS and VIKOR methods; exhaust, work satisfaction, emotional work and the intention to leave the job behavior. Studies have been conducted on the determination of the extinction level of academic staff or the impact of emotional work, and in these studies are often income, gender, class burden, etc. The criteria are addressed. In this study, the work behavior is considered as a criterion and the emotional performance of the staff is assessed.  The research universe of the study is formed by academic staff at the Faculty of Economics and Administrative Sciences of the University of Bartın in the 2015-2016 Spring Period. The study used a survey of scales of exhaust, work satisfaction, emotional work and the intention to leave the work. The analysis of the results of the survey was carried out by the Entropic method. Later, the emotional performance scores of academic staff, using the TOPSIS and VIKOR methods according to the multi-critical decision making techniques, were ranked up to the highest. After all, two different ranking methods have been achieved and the ranking results have been compared according to the TOPSIS and VIKOR methods. Similarities were observed in the first and last ranges.

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