Özet:

The sports industry, which is part of the service sector, is growing, increasing its importance and continuously developing. As a result of increasing competition in the sports industry in recent years, overall quality management is considered one of the most important management strategies in the field of quality management. In this study, the quality research methods used the literary scan model. For the creation of the literary framework, literary research was conducted primarily by examining domestic and foreign sources. Literary research on the subject of the study has been included in the study by interpreting academic scientific data obtained from national and international secondary sources scanned on the internet environment. The sport is now a world. There are a lot of things to produce and consume. The number of organizations in the sports sector is serious. The number of organizations also makes the quality of the service important. In this context, those who implement the overall quality management of the enterprises operating in the sector are more advanced than competing enterprises. Buddha increases the profitability and values of organizations.  According to the results of the research, it can be said that the overall quality management should be effectively implemented in order to improve the quality of the service in sports services and ensure continuity.

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