Özet:

This research was conducted to determine the effect of servant leadership behaviors of managers in the health sector on organizational identification and job satisfaction. Servant leadership is a type of leadership that allows the development of the people it leads while exhibiting leadership behavior in general. Organizational identification is the integration of employees with the main identity of the institution they work for. Job satisfaction, on the other hand, is a pleasant state that the employee feels as a result of the success of the job. In the research, the online survey method was applied in accordance with the principle of voluntariness. In the first part of the questionnaire, there are five questions about demographic characteristics. In the second part, the "Servant Leadership" scale developed by Kılıç and Aydın (2016) was used. The scale consists of seven questions. In the third part, the "Organizational Identification" scale, which contains statements about organizational identification developed by Fettahlıoğlu and Koca, was used. In the last part, the research was carried out by making use of the "Job Satisfaction" scale developed by Keser and Bilir (2019) and consisting of five questions. All items in the scale were measured with a 5-point Likert type feature (1= Strongly Disagree, 5= Strongly Agree). The Cronbach's Alpha value of the Servant Leadership Scale was 0.90, the Cronbach's Alpha value of the Organizational Identification Scale was 0.89, and the Cronbach's Alpha value of the Job Satisfaction Scale was 0.85. According to the results of the correlation analysis, there is a positive correlation between the perception of servant leadership and organizational identification (r= 0.46, p<0.01) and between the perception of servant leadership and job satisfaction (r= 0.57, p<0.01). There is a moderate relationship. In addition, there is a positive and moderate relationship between organizational identification and job satisfaction (r= 0.42, p<0.01). According to the results of the analysis, servant leadership positively affects organizational identification (β= 0.41, p=0.00). Servant leadership (β= 0.48 p=0.00) and organizational identification (β= 0.23, p=0.00) positively affect job satisfaction According to the analysis results, organizational identification has a mediating role in the effect of servant leadership on job satisfaction (β= 0.09) and it was determined that servant leadership further increased the positive effect on job satisfaction (β= 0.57, p=0.00). In line with the results obtained, suggestions were made to hospital managers to develop servant leadership characteristics.

Anahtar Kelimeler: