Özet:

Purpose- It is aimed to evaluate the maturity of the business through the transition to digital transformation with Best-Worst Method. Methodology- In this maturity assesstment the weights of the criteria and sub-criteria will be modelled in accordance with the Multi-Criteria-Decision-Making methodology. In this study, digital tansformation process dimensions have been clustered by the experts. In this clustering, the weights of the criteria have been determined by using BWM method. It has been used this method. Because, BWM, in the not-fully-consistent cases with more than three criteria (or alternatives) might bring about multiple optimal solutions. Afterwards, a survey of company employees has been conducted to evaluate the maturity for business. In the model digital transformation criteria were defined for business according to expert opinions. Finally, the maturity of digital transformation of the enterprise has been determined. Findings- The results of the solution shows that the most important criteria is competence of automation and the least important one is inflexible company structure criterion. Furthermore, the sub-criteria that belong to each main criterion have been listed in themselves. Conclusion- The study provides a maturity assessment methodology which is an important part of digital transformation process. This is the first maturity assesstment study under the BWM in the literature.

Anahtar Kelimeler: