Özet:

Historical environments are cultural heritage areas that reflect the economic, social, and cultural characteristics and lifestyles of the past periods of the cities in which they are located. Cultural heritage is an important resource value for cultural tourism. It is extremely important to determine the attitude of the local people towards this process, which is one of the conservation processes for the planned and sustainable development of a tourism resource. The study was carried out in the historically important city of Kayseri, Turkey, and the role of civil society in the protection of the historical and cultural environment and their satisfaction were investigated. Within the scope of the research, the restoration applications made to Kayseri Castle were discussed, the opinions of the general local people about the application were determined using the survey technique, and their satisfaction with the restoration work was evaluated. A Chi-square independence test was conducted to determine the relationship between demographic characteristics and satisfaction levels of local people. In general, the low level of satisfaction of the local people with the conservation process and restoration work has been an important result.

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