Özet:

Organizations seeking to stand up in increasing competition conditions must adopt an effective, good and useful strategic management philosophy and reflect their activities. The Six Sigma Approach, where interest in literature has increased significantly in recent years and is used as a strategic management tool in, is a strong approach in a key position that use to their objectives "to make work or service faster, better quality and more efficient than their competitors". Today, the Six Sigma approach, which has become somehow the management concept of many companies, is defined as a management philosophy created to solve existing problems in organizations, to design quality new products and processes. For manufacturing organizations, this approach, which allows to improve quality, reduce costs and increase production volume with less resources, is very important for service organizations, because it is in response to the need to reduce the time of work and increase customer satisfaction. In health organizations, which are a good example as a service organization, the presence of problems such as increased health care costs, reduced satisfaction from health services, demonstrates the importance of the management approach in health services. The professional nursing profession, which represents the majority in the health services offer, plays a very important role in the implementation of the Six Sigma approach, which is used to develop a continuously open to development and quality-focused organizational culture.

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