Özet:

Higher Educational institutions are increasingly using blended learning strategies to deliver course content to diverse and dispersed student cohorts. Blended learning is a mixture of online and face-to-face learning. In the literature, blended learning is also known as ‘hybrid learning’ or the ‘flipped classroom’. The reason for this happening is that it creates a potential to provide flexible access to content and instruction at any time, from any place and cost-effectiveness for HEIs. Implementing a blended learning program requires coherent and coordinated planning to be successful. The literature suggests that continuous evaluation of blended learning programs is essential. With this view, this paper is focus on assessing the quality of blended learning education at Arab Open University, Oman Branch. The success of blended learning programs inevitably relies on students’ equitable access to technology. Ozkan & Koseler in 2009 developed a Hexagonal E-Learning Assessment Model (HELAM) a conceptual e-learning success evaluation model which is also validated by the authors for assessing learner satisfaction with both internet-based LMS and blended learning. It contains six dimensions such as Supportive factors, Learner perspective, Instructor attitudes, System quality, Information (content) quality and Service quality. This research, is trying to explore the importance of each dimensions of HELAM which directly affects the overall success and learner’s satisfaction at AOU, Oman. HELAM, focusing on understanding the learners’ perceived satisfaction from an e-learning environment. The data has been gathered from survey questions, informal interviews from the students of AOU, Oman Branch. Descriptive analysis has been used to analyze the data. Blended learning in HEIs programs improved retention and correlated with improvements in students’ attainment. It also improves attendance at face-to-face classes, in self-report measures of student satisfaction, and in examination performance. The students’ attitude toward blended learning is positive. Effective blended learning is in making students active learners in their area of specialization. The learning management system definitely aids blended learning.

Anahtar Kelimeler: