Özet:

Abstract This is an integrative review that considered the period from 2015 to 2019, and aimed to evaluate and synthesize available evidence on the perception of patients about hospitalization. The research was carried out in the databases: PubMed; CINAHL; Scopus; LILACS; BDENF, with the combinations of three descriptors: Paciente, Percepção and Hospitalização (Patient, Perception and Hospitalization). 465 articles were found, of which 11 articles met the study criteria. All articles had evidence level 4, from which two categories emerged: Feelings experienced during hospitalization and the perception of the hospital environment; and Care offered by nursing professionals during hospitalization. Four studies were from Brazil and seven were from other countries. The studies revealed the importance of the health professional being prepared for the development of a set of practical and human skills, considering the uniqueness of each patient. It was also found that, despite technological advances and implementation of laws aimed at humanized care, health professionals have difficulties to promote comprehensive and humanized care, thus guaranteeing quality care.

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