Abstract:

Although health literacy represents patients’ skills of perceiving the services, it is a fact that it can also be a determinant of an individual’s medical status. Due to its importance, this study aims to determine the correlations between the demographic properties of patients consulting to family health centres and their health literacy behaviours in order to determine the health literacy in Turkish society despite restrictions. For these purposes, the study was conducted with 480 patients applying to 8 actively functioning family health centres located in Keçiören district of Ankara to receive healthcare services. In consequence, it was observed that patients holding a post-gradute degree had the habit of reading prospectuses but that patients with an income of 999 TL or below a month tended less to read the medical ptospectuses and they could understand less the medical prospectuses and brochures given in relation to their ilnesses.

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