Özet:

lean production is a continuus hunger philosophy that was first applied toyota engine company under the leadership of taiichi ohno after the world war was a system waste on dramatically loss in the production process lean practices have been used extensively in production systems today service systems have started to improve fast by the effects of computer technology and information age research done in recent years have shown that lean production techniques could also be used in service business ın this study ın this study of ability of certificates to implement data programs in order to change in order to change the data from current data to current data data to change in order to change in order to change the data data data data data data data from current data data data data to change in order to change in order to change in order to data data data data data data data data data data data data data data data data data data exchange data data data data data data data data data data data data data data data data data from current data data data data data data to change in order to change in data data data data data data data data data data data data data data data data data data data data data data data data data data data data data data data data data data data data data data data data data data data data data data data