Özet:

Today, the organizations which want to be successful in a business environment with intense competition perceive the different, innovative, original opinions and ideas of their employees as a source of wealth. Therefore, contemporary modern organizations feel that they have to produce new generation human resources policies. In this respect, this study was applied on 172 participants who worked at a public organization operating in Mersin province and data was collected through survey method. In this study, the reasons why the employees remained silent were determined and whether organizational citizenship behavior varied based on demographic variables. Explanatory factor analysis, correlation, regression and One-Way ANOVA analyses were exploited in the assessment of the data. As a result of the research, it was determined that the relationship between organizational silence and organizational citizenship behavior varied only based on the demographic variable of educational status and that there was a weak and reverse directional relationship between organizational silence and organizational citizenship behavior (r= -0,186). As a result of the multiple regression analysis, on the other hand, it was determined that there was a significant relationship between only the organization silence factor of fear of isolation and organizational citizenship behavior.

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