Özet:

The paper presents the statistical analysis of the quality of international students’ learning environment based on a questionnaire that includes several issues related to the quality of educational process. Thus, besides the general information on the respondents, the following issues are analyzed: the quality of teaching, the quality of students’ services and facilities, and the quality management system. All these issues are according to Romanian regulations and the national methodology for quality assurance in higher education. The results are important for improving the teaching environment, because according to them, the university management will plan its future actions, in order to increase the number of international students. This analysis is also important due to the fact that the teaching language for these students is not their native one and the courses and seminars are held abroad, not at the university administrative center. Based on this study, a connection can be made between the quality of educational services offered abroad and the students’ satisfaction. This will be the starting point in developing new strategies, if necessary. 

Anahtar Kelimeler: