Özet:

The aim of this study is to discuss the performance evaluation of logistics companies that are in the top ten every year in the evaluation list of the 2020-2022 European Conference of Ministers of Transport (UBAK) during the COVID-19 pandemic. For this purpose, a Multi-Criteria Decision Making (MCDM) approach combining ENTROPI and VIKOR methods was used. In the first stage of the study, the objective weights of the criteria were calculated with Entropy. In the second stage of the study, the performance of logistics companies was determined and ranked according to the VIKOR method. According to the findings obtained from the entropy weighting method, the two most important performance criteria are the 3rd Country Expedition Per Document (BB3ÜS) and the Warning Penalties from UBAK (UVIC), respectively. According to the results obtained with the Entrop-VIKOR method, it has been determined that the F7 company for the years 2020 and 2021 and the F5 company for the year 2022 are the most successful companies in terms of the performance criteria used. The findings of this study are of great importance for logistics companies that have to use their resources effectively and efficiently under intense competition conditions in order to maintain and increase their existing market shares, and for decision-makers working to create a standard logistics system.

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