Özet:

One of the most basic needs of people is the need for shelter. Houses are physical places that meet the need for accommodation. The purchased houses are the types of assets that have long-term consumption characteristics and can be transferred to future generations thanks to this feature. Today, demand for housing is increasing depending on population growth. This increase increases the competition in the real estate market. Increasing competition requires the right choice of target audience in the real estate sector. As in the world, Turkey also demands the correct selection of the target audience and the audience is very important to the development of residential marketing strategy. While determining the target audience of the real estate sector, various factors can be taken into consideration. One of the most important of these is demographic elements. In terms of demographic elements, gender, age, marital status, education level and having a certain profession are important The purpose of this study is to identify the demographic factors that affect families’ home buying decisions, learn their satisfaction levels about their purchases and home builders’ service quality. Results indicate that families who reside in the homes built after 1999 earthquake are quite satisfied with their purchases. It is also found that respondents preference vary for the type of house they would like to live in depending upon their ages. In addition, respondents are generally satisfied with the service quality offered by home builders. However, as the respondents’ level of education increases their satisfaction level decreases which could be the subject of another study. As a result of the research, it can be stated that the demographic features of the consumers affect the housing preferences.

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