Özet:

The advancement of communication technologies and the advanced e-civility practices in the process of transition to the information society are directly linked to the principles of the governance phenomenon that is expected to keep the light of the 21st century’s public administration.  In local governments, citizen-focused services and critical importance in terms of the spread of participating public administration, e-civility services and practices have become part of the state policy in Turkey since the beginning of the 2000s. Local administrative units first moved their services to the virtual environment with initiatives such as the Local Governments Portal and the Local Information Project, then the e-city transformation was increasingly spread. On the other hand, in the transition process, it is also seen that the information transfer that the municipalities, starting to e-municipality service through their web pages and developing new applications through various stages, are concentrated, the e-service experience they offer and the citizen-oriented participating management practices are different.  This study aims to compare the e-government services and applications they offer in the digital environment in the e-government framework of the Metropolitan Municipalities of the Marmara Region. TUBITAK 1001 SOBAG supported 117K012 no. The sample of the work done in accordance with the scale of the e-city practices included in the field research of the lu project; Kocaeli, Istanbul, Tekirdağ, Fiskesir, Bursa and Sakarya are the 6 major municipalities of the Marmara region. The corporate websites of the municipalities within the scope of the research have been registered for 3 months, the findings have been measured by the quality and quantitative content analysis method in the scale of the "Digital Management in the World Municipalities" research carried out by the Newark E-Management Institute for more than 10 years. The websites of the municipalities examined in this context have been evaluated by the content of the e-civilization services gathered in the areas of Security/Security Variables, Citizen and Social Interaction and Operational-Formal-Informational-Strategic Skills Measurement. According to the research, the Metropolitan municipalities located in the Marmara region were analyzed according to the main variables in the Newark E-Management Institute's research scale in terms of e-city services they provide on their web pages and the findings were discussed in this axis.