Özet:

In management thought, the changes and developments that took place depending on the socio-economic conditions in the World, especially in the West, brought about the questioning of the roles of the active and passive actors. Towards the end of the twentieth century, the existence purpose, goals, services and activities of the state, which has a very important place in social life, have been discussed. Based on these developments, other actors such as the private sector and non-governmental organizations have started to appear in addition to the state, which has powers and responsibilities in the production of public policies, decision-making and implementation of public services. The governance model also emerges as a manifestation of this understanding. The idea of governance has been evaluated by many scholars in the scientific literature with its positive characteristics and recommended for an ideal order. However, the negative consequences of the concept are often neglected. Therefore, in this study, the problems that arise with the implementation of the governance model will be discussed and analyzed in a citizen-centered framework in the context of public interest. In the study, the reflections of the negative outcomes of the governance model to the citizens and the principles of the public value approach in its solution will be evaluated.

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