Özet:

Today, the most important factor forcing organizational culture to change is digital transformation. Digital transformation, which is not just about technology, forces organizations to change. Successfully managing and directing digital transformation is possible if the organizational culture becomes suitable for digital transformation. How ready organizations are for digital transformation is related to their digital maturity level. Digital maturity is the development of organization’s ability to create value through digital means such as financial resources, human resources, production technology, production methods, etc. The most important element of digital maturity level is to have a digital culture. Digital culture refers to the behaviors and norms that emerge with the use and adoption of digital technologies in organizations and society. In this study, it is discussed how ready municipalities are in terms of digital transformation and how they can develop digital culture. In this framework, it is focused on what elements should be included in the models that can measure the level of municipalities’ readiness for digital transformation, their digital maturity, and how a digital culture suitable for digital transformation should be for municipalities.

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