Özet:

With the rapid development of information and communication technologies (ITTs), have turned to new applications in their activities. Thanks to today’s advanced technologies, most of the activities in the logistics sector are carried out in the digital environment. By moving from this point, the purpose of this study is to identify the success factors that are critical for continuing their e-logistic activities. First, a comprehensive literary scan was done, then a specialist opinion was taken to determine the criteria. As a result of the expert opinion and literary scan, five criteria have been studied in this study. AHP-VIKOR integrated method has been widely used in multi-critical decision-making methods in the assessment of success factors in e-logistics. The criteria are determined by the AHP method and the relevant criteria are classified by the VIKOR method. The research results showed that the reliability criterion has the highest weight in determining the main success factors of e-logistics, while the transport criterion has the lowest weight.

Anahtar Kelimeler:

Özet:

With the rapid development of information and communication technologies (ICT), businesses have addressed to new applications in their operations. Nowadays, almost all activities in logistics sector are carried out in the digital environment through emerging technologies. Accordingly, the purpose of this study to identify the success factors that critical for sustaining e-logistics activities. At first, a comprehensive literature review was conducted, and then expert opinion was taken to determine the criteria. By the help of feedbacks and literature review, five criteria were investigated in this study. The AHP-VIKOR integrated method which is widely used in multi-criteria decision-making methods (MCDM) was applied to evaluating success factors in e-logistics. The criteria weights were determined by the AHP method, and the relevant criteria were ranked by the VIKOR method. The results indicated that the reliability criterion has the highest weights, while transportation criterion has the lowest weight in identifying the key success factors of e-logistics.