Abstract:

During the industrialization period, production importance was much more valuable than workers for the companies that work production oriented. During those times, employees were just expected to do what was assigned and produce along with not having been given any right of self expression. Abondoning the production oriented understanding and giving authority an responsibility to their workers, the companies with modern management understanding gave importance to the approach of worker oriented production. In a business, the employees who perform a specific duty have the best skills and know the best knowledge about it based on the quality of the work done. At this very point, the more the employees are empowered, the more powerful the business will be to that extent. The concept of personnel empowerment includes training and developing them utilizing from cooperation, team work and division of labor as well as the processes like expanding employees’ the authority of decision-making. Personnel empowerment doesn’t consist of only a specific group work employees but all the employees that work in the businesses. In this study, the importance of personnel empowerment in terms of businesses is emphasized. Following the literature review and according to the qualitative research it is shown while personnel empowerment leads to decrease in production costs and turnovers, it leads to an increase in customer/client satisfaction, employee commitment and corporate image.

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