Abstract:

Advances in information and communication technologies have created an information-based economic layout with a rapid increase in Internet use. In the new economic period, where growth is a key driver, e-commerce from business to business (B2B) is a key factor in a company's success and is a prerequisite for the survival of small and medium businesses in particular. SMBs are experiencing problems in adopting e-commerce from B2B. In this context, the analysis of the criteria that are effective in adopting B2B e-commerce of SMBs in Turkey within the scope of the study was analyzed using the Analytical Hygiarchy process (AHP), which is one of the multi-criteria decision-making methods. It also provides information on the importance and impact of B2B e-commerce adoption for SMBs. This provides recommendations on what businesses should do in adopting and using B2B e-commerce. The work questionnaire was conducted by 12 experts and these questionnaire forms were analyzed by the AHP method by Microsoft Excel program. The hierarchical structure of this study consists of 9 main criteria and 40 sub-criteria that have an impact on the B2B e-commerce adoption of SMEs. The main criterion for 'B2B E-Commerce Senior Management Assistance' has been identified as the most important.

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