Özet:

Abstract Objective: to describe the process of creating a Specialized Assistance Service in a city in the Sertão Nordestino region of Brazil. Methods: experience report of activity developed between April and August 2021 during the multiprofessional residency. Oscar Jara Holliday's systematization method was used as a basis. Results: there is no multidisciplinary service for the care of people with Sexually Transmitted Infections/Acquired Immunodeficiency Syndrome, which significantly impacts the treatment of these users. From this, it is necessary to internalize health care, aiming at comprehensive care for patients. Conclusion: a project was elaborated, however, the implementation awaits approval of the proposal by the Empresa Brasileira de Serviços Hospitalares. The experience contributed to training and, at the same time, served as a reflection for professionals about the gaps in care.

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