Abstract:

In the framework of knowledge society, information and communication technologies, the digital divide is still a determining factor for social inclusion and access to employment processes. In the interest of an inclusive and equitable development of digital competencies, governments and public policies should propose and enhance development programmes and initiatives for different groups of disadvantaged people, as well as the possibility of adult professional reorientation for those who run the risk of not having appropriate qualifications for their jobs. Consequently, it is necessary to ascertain the real situation of different urban areas in order to diagnose existing deficits in digital matters and develop integrated strategies to facilitate the inclusion and improvement of access to employment. The present study describes this reality in the municipal context of Velez-Malaga (Spain) and analyses the effectiveness of the measures put in place to improve the social and labour inclusion of its citizens.

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