Özet:

Purpose - The purpose of this research is EUROCONTROL (European Aviation Safety Organization) Member States are obliged to provide in the airspaces air traffic control, aviation information management, SLOT applications, etc. It is to compare the performance of the company when meeting the services. Method - The study calculated the relative effectiveness values of the EUROCONTROL member 37 countries using the Data Coverage Analysis Method. In light of the data obtained from the EUROCONTROL publications, which contain data for 2018, the entity expenditure, operations-related staff, support staff number, entity revenues, integrated flight hours have expired and the value of delay has been taken as unwanted output. In data analysis, the input-oriented CCR method was used. Results - The results of the analysis calculated the average activity values of the relevant institutions as 91% and the 12 Air Traffic Service Provider (HSS - ANSP) organization was effectively identified. For entries and outcomes that remain below the limit of activity, the improvements to be made in the outcomes have been identified, the relevant values for each country's organization have been specified. Debate - HSS organizations, which according to international law and standards each country serves as a monopoly in its own airspace; other operational areas in an intense competitive environment are relatively late in developing corporate structure and business model compared to airlines and airports. Given the increasing number of flights every day, the HSS services can be delivered more effectively and safely, the public service, privatization, corporation, public-private cooperation, etc. is provided under state control. With the implementation of the models on the relevant institutions, differences in management and business models have also begun. Thus, operational, administrative and administrative differences between organisations following the same rules and standards, international treaties and obligations have begun to arise. It is observed that the HSS organizations that remain below the activity value should first reduce the rate of delay (Delay), which is a major financial loss in terms of aviation, and reorganize staff buildings.

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