Abstract:

Human resource management is one of the core functions and competences for companies operating in maritime transportation industry to enhance their sustainable competitive advantage in a dynamic business environment. Personnel selection and placement process considerably influences all areas and sub-functions of HRM regarding crew on board and thus it has been one of the most important topics in maritime HRM. This paper aims to propose a three-phase, integrated, comprehensible model that will provide an effective way and help the maritime companies in selecting the right person and placing him/her to the right job. In the first phase of the model, required and preferred skills and abilities of sailors are determined. In the second phase, how those skills and abilities are measured is established. In the third and last phase, a sound feedback and validation mechanism is established in order to validate the whole process, including developing a fuzzy complex multi-criteria mathematical model. This three-phase model based on a scientific approach is intended to be used by human resource managers as a decision support tool for choosing the right sailors.

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