Özet:

The increase in the proportion of families with children in the tourism sector has led to the lack of sensitivity to this demand by accommodation, and in recent years the increased sensitivity to the rights of children has led to the frequent use of the concepts of "Children-friendly tourism" and "Children-friendly hotel". Although the concept of "child-friendly hotel" is frequently used by accommodation facilities, a standard published in national or international sense is not yet available. The needs of families with children differ from the needs of other families, and each age group has different needs of children. Companies that want to meet these needs and continue to operate in the hotel must review the current situation and identify the shortcomings and make new regulations. The arrangements to be made need to improve the quality of the service and at the same time ensure cost control. The study determined what criteria it should have to qualify a existing hotel as "Children-Friendly Hotel" as a result of a literary review and then a cost analysis of physical characteristics and deficiencies in terms of service was made. The study found that the X hotel did not carry 44% of the determined criteria and that 95% of these deficiencies consisted of fixed costs and 5% of variable costs. The distribution of fixed costs within itself is 61 per cent of the costs under iron and 34 per cent is under facility costs. This work is 1. It was presented as a summary text at the International Children's Friendly Tourism Congress and published in the bookstore.

Anahtar Kelimeler: