Özet:

This study aimed to identify the extent of the implementation of balanced scorecard and the factors that affecting it, to achieve the objectives of the study, researchers designed a questionnaire that was distributed to the study sample which consists of employees working in human resources management in Bahraini banks which they are (46) banks. A random sample was selected, which included (20) banks, the questionnaire was distributed to employees in the human resources department in these banks, (112) questionnaires were distributed, (93) returned back, Three found unsuitable for analysis and extraction results, The collected data was analyzed using Statistical package for Social Sciences(SPSS).The study found that Bahraini banks do not hold courses for heads of departments, departmental managers related to the concept of balanced scorecard, which in turn leads to the lack of clarity of this concept, which is reflected negatively on the application of performance evaluation according to Balanced Scorecard, the sample of the study proved that Bahraini banks do not have the technology needed to implement the balanced scorecard. The study recommends that the Bahraini banks shall hold the necessary courses in order to consolidate the concept of Balanced Scorecard, to know its components, and the requirements to implement this concept; Bahraini banks must exploit the technology available to best use to gain the maximum benefit. Key Words: Balanced Scorecard, Performance Measurement.

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