Özet:

The importance of employees with low-burnout tendency, who are highly motivated, satisfied, and healthy, and can cope with stress in a complicated multidisciplinary service sector such as health, is vital. This study covers all healthcare workers and it is aimed at making comparisons in terms of the factors affecting stress management, burnout and job satisfaction in occupational groups. Frequency analysis, independent sample tests, One-way ANOVA and Pearson Correlation Analysis were used for 1237 health professional participants in İstanbul. The results show that the gender is not a significant factor in total burnout tendency rate; but the emotional burnout, personal success, marital status, age, educational background, monthly income and future concerns are effective in sub-dimensional rates. As far as the difference related to occupation is concerned; in all sub-dimensions of the field; nurses; managerial, technical and assistive personnel of health, except doctors, burnout rate has different results and these differences arise from the doctors. As may be expected, doctors’ personal accomplishment average is the highest. Among all sub-dimensions the lowest averages of “Emotional Exhaustion” belong to supporting health personnel. In terms of both endogenous and extraneous satisfaction, whereas doctors have the highest average, the lowest average belongs to health support services employees. In terms of security the difference arises from doctors again whereas the highest average of secure approach belongs to doctors and the lowest belongs to health care technicians. The regulations based on the identified factors using the results obtained will ensure prosperity for both patients and healthcare workers.

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