Abstract:

Students must have faith in open distance e-learning institutions' quality assurance methods if they are to have faith in them. The article looks into quality assurance and uses a qualitative approach to grasp the concept. To acquire information, a literature review was used. The discourse and practices about systematic quality assurance in open distance e-learning institutions during the Covid-19 pandemic had institutions panic throughout the world, resulting in market-based models associated with neoliberalism's ideology and policy and expressed in economic rationalities such as new public management, total quality management, public choice, and human capital to a large extent. Quality assurance in open distance e-learning aims to preserve and improve educational quality. In order to evaluate open distance e-learning, quality expectations and criteria must be made clear and public. Quality assurance is critical when it comes to open distance e-learning. The process of analysing, assessing, monitoring, ensuring, maintaining, and improving the quality of higher education systems and programs should be ongoing. As a result, relevant technologies can be utilized as pointers in undertaking quality assurance in open distance e-learning settings by relying on Donabedian processes.

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