Özet:

There are many activities that are carried out to ensure that people with disabilities participate effectively in all areas of life. In this context, socialization is the most effective, and many work is done in accommodation enterprises so that people with disabilities can participate in tourism mobility without any problems. While accommodation are places used by people without any obstacles, they are places that disabled persons in the social environment are actually used for business and vacation trips to not be underestimated. However, these spaces used in most accommodation do not have structurally suitable features for persons with disabilities and behavioral disabilities. This is why people with disabilities are facing many difficulties in these places. In order to resolve the challenges faced by disabled persons, the spaces must be designed in a suitable manner for the use of disabled persons and the properties must be continuously improved. The purpose of the research is to develop solutions to the adequacy and deficiencies of the areas that disabled people use in the 4 star and 5 star accommodation enterprises located in the Van province and to develop suggestions for solutions to the problems that disabled individuals may face. The research finds it possible to say that managers’ perceptions of disabled people are often positive. Another result from the study is that physical infrastructure for disabled persons has serious deficiencies.

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