Özet:

The current study aims at examining the factors that influences the citizens' intention to use e-government services in Jordan. what distinguishes this study compared to others is the fact that is gathered the 7 most influential factors on technology which are (trust, image, compatibility, ease of use, complexity and relative advantage and intention to use). Through a structure dquestionniare which was distributed on 500 citizens in Jordan as a convenience sample. (407) were retrevied for the sake of statistical analysis. The results of the study indicated that trust is among the most influential factor that encourages people to use e-governmetn services while the relative advantage appeared to be the lease influential. Key Words: E-Government, Intention to use, Governmental Transaction, Relative Advantage.

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