Abstract:

The purpose of this research is to evaluate how the distance education system can be improved by taking into account the feedback received from students who have experienced distance education during the COVID-19 pandemic. In this context, a questionnaire was designed to collect data about the socio-demographic characteristics of the students, their thoughts about the platform where distance education is held, their thoughts about the courses and exams made with distance education, and their views on distance education. 162 Industrial Engineering students who continued their undergraduate education remotely in the 2020-2021 Spring semester participated in the survey. The results showed that 64.2% of the students believed that distance education is not as efficient as face-to-face education. Quality Function Deployment technique has been applied to identify potential improvements that can be made in the distance education system. The results have shown that several improvements are necessary to improve the current system. Accordingly, it has emerged that several improvements should be done in order to provide interactive teaching, diversify course resources, and eliminate sources of ambiguities during the exam practice.

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