Abstract:

Aircraft maintenance technicians (UBTs) are exposed to heavy and repeated physical burden, and therefore the work burden of UBTs is increasing. It is extremely important to reduce the physical work loads of the UBT at the points where it is necessary by examining the physical work loads. The overall workload assessment can be treated as a multi-critical decision making (CPC) problem that arises depending on physical workload factors. In this study, the method DEMATEL (Decision Making Trial and Evaluation Laboratory) was used to calculate the priority of the physical workload factors within the total workload factors of UBTs. The body parts affecting the working positions as physical work burden factors have been taken into account in the back, neck, shoulders, back, upper arm, front arm, rear, handbands, backbands, lower legs, legbands, knees and legs. In this study on UBTs working in an aircraft maintenance organization, the first four most important factors were identified as the back, back, back and back. According to the findings obtained by the study, UBTs have been proposed measures to be taken to reduce the workload.

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