Özet:

The COVID-19 pandemic, which emerged at the end of 2019 and spread rapidly all over the world, has created a great threat in all areas of society in a short time. Therefore, quarantine and isolation measures have been implemented by many countries to prevent the spread of the disease. However, after these practices, which minimized going out, many sectors, including tourism, experienced great problems. As a result, serious negative effects emerged economically. Although various measures have been taken to hygienically present food and beverages to customers in hotels and restaurants, many customers are unsure of their hygiene measures and are worried about their outside food and beverage consumption. In this review, the effect of the coronavirus on the food and beverage industry and the measures taken are mentioned, and it is examined whether customer concerns are justified in this direction.

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