Abstract:

The purpose of this paper is to identify factors that influence students’ satisfaction in distance education programmes in Ghana. The study used ordinal logistic regression based on a structured hardcopy questionnaire administered to 309 students of the Institute for Educational Development and Extension, University of Education, Winneba in the Volta Region campuses, Ghana. The dependent variable in the study is students’ satisfaction while administrative support services, course evaluation by students, instructor performance and student instructor interaction constitute the independent variables. The logistic regression results revealed that administrative support services that focus on students, course evaluation by students, the instructor’s performance and the student instructor interactions influence students’ satisfaction. In addition, most of the students expressed their satisfaction in the distance education programme in the Institute for Educational Development and Extension, University of Education, Winneba.

Keywords: