Abstract:

This study aims to investigate job engagement and perceived sustainable quality of women and men working in the justice sector as the factors that predict their job performance perceptions. Participants consist of 137 women (32.1%) and 290 men (67.9%), 427 people in total, working in the justice sector. Employees took online survey. We tested the mediating role of job engagament on the relationship between sustainable quality perception and job performance in the justice sector. Structural equation modeling with the bootstraping method revealed a partial mediating effect of work engagement in the relationship between sustainable quality and perceived performance. The perception of sustainable quality in the justice sector predicts the employees' work engagament, which predicts high work performance. Partial mediation shows that perceived performance can be directly influenced by when the perception of sustainable quality is high. The job satisfaction of the employees of the justice sector does not significantly predict the job performance. Those with a high work engagament fully mediates the relationship between satisfaction and performance. Employees with high job satisfaction in the justice sector have a higher level of work engagement, which predicts high perceptions of job performance. In multi-group analysis of the mediation model, in which the moderating effect of gender was examined, we observed all these effects for male employees. Sustainable quality perceptions of women did not directly or indirectly through work engagament predict job performance.

Keywords: