Abstract:

In the tourism sector, which is a work-intense sector along with technological developments and the process of globalization, employer performance directly affects competitive conditions. The quality of the service offered by companies is the most important element that affects the customer satisfaction, which provides competitive superiority. The concept of motivation plays an important role in improving the behavior of employees in the housing enterprises where the work factor is intense and making it continuous. The aim of this study is to reveal the influence of the motivation level of employers on organizational commitment and work performance. Method - A relative scanning model, which is one of the quantitative research methods, has been used in the application of the research. The scale used to measure the motivation of workers, their organizational commitment and their work performance, is applied to 401 employment, which is employed in accommodation enterprises operating in the province of Ankara and is determined by the simple random sample method. The survey form consists of four sections: demographic characteristics, the scale of organizational commitment, the scale of work performance and the scale of motivation. The SPSS (The Statistical Package for Social Science) program was used to analyze data and during the analysis was performed Pearson Correlation, t-test and one way ANOVA test. The findings - The research found that there was a positive relationship between employer motivation and organizational commitment and between employer motivation and work performance. Discussions - The increased level of motivation of employees can be said to have a direct impact on both their organizational commitments and to improve their work performance. Thus, other research in the field of research results are a supporting attribute.

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