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Bu çalışmada, medikal turizm kapsamında hizmet veren hekimlerin turistler ile yaşadıkları sorunları tespit etmek amaçlanmıştır. Yaşanılan sorunları tespit etmek amacıyla nitel araştırma yöntemi tercih edilmiştir. Araştırma, medikal turizm alanında talep gören illerden biri olan İstanbul’da sağlık turistlerine hizmet veren, aynı zamanda klinik ya da poliklinik sahibi olan hekimler ile yürütülmüştür. Veri toplama aracı olarak yapılandırılmış görüşme formu kullanılmıştır. Hekimler ile gerçekleştirilen yüz yüze görüşme sonucunda elde edilen veriler betimsel analize tabi tutulmuş, hekim-sağlık turisti arasında, refakatçi sayısının fazlalığı, hasta ve yakınları ile iletişim, randevularda gecikme ve kültürel farklılıklarından kaynaklı sorunların yoğun bir şekilde yaşandığı tespit edilmiştir.
In this study, the aim is to identify the problems that doctors who serve in the field of medical tourism experience with tourists. The method of quality research was preferred to identify the problems experienced. The research was carried out with doctors who serve health tourists in Istanbul, one of the areas demanded in the field of medical tourism, and who also own a clinic or clinic. A form of conversation is used as a data collection tool. The data obtained as a result of face-to-face interviews with doctors were submitted to visual analysis, the medical-health tourists, the excess of the number of companions, the communication with patients and their relatives, the delays in dates and the problems caused by cultural differences were found to be intense.
The aim of this study is to identify the problems that physicians face with tourists in the context of medical tourism. In order to identify the problems, a qualitative research method was chosen. The research was conducted with physicians who serve health tourists and also own clinics/polyclinics in Istanbul, one of the most sought-after cities in the field of medical tourism. A structured interview form was used as a data collection tool. The data obtained from the face-to-face interviews with the physicians were subjected to descriptive analysis. It was found that the physicians and health tourists experience problems caused by the excessive number of companions, communication with patients and their relatives, delays in appointments, and cultural differences.
Field : Eğitim Bilimleri; Sosyal, Beşeri ve İdari Bilimler; Güzel Sanatlar; Filoloji
Journal Type : Ulusal
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