Abstract:

Work satisfaction, which is considered one of the important variables affecting the Organizational Citizenship Behavior (ÖVD), is a problem that we face with how it affects the ÖVD with its subdimensions. However, most of the research on the subject has been studied the impact on the OVD as a whole, not with the lower dimensions of work satisfaction. In addition, it is seen that the work on this subject is done on a limited number of samples consisting of managers. With this lack and need, the aim of this study is to determine the impact of the underdimensions of business satisfaction on the organizational citizenship behavior that the managers show. The study used as the subdimensions of employment satisfaction; it was studied by hierarchical regression analysis of how the dimensions of "the satisfaction of the work itself", "the salary", "the promotion", "the reward" and "the satisfaction of the colleagues" influenced the OVD that the managers show to the individual and the organization. According to the research findings; business satisfaction from the lower dimensions of the "satisfaction from the business itself", the OVD that the managers show to the individual and the organization in a positive direction, and "satisfaction from the salary" has been found to have a negative impact on these behaviors. These findings show that managers need to conduct more comprehensive research towards the lower dimensions of business satisfaction that can affect the OVD they show, including different samples and new variables for managers.

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