Özet:

Purpose - The purpose of this research is to find the link between the underdimensions of the leadership concept of EFQM and reveal which dimension is important for leadership. Method - Unlike the structure level, maturity or industry levels, management sciences clearly reveal the reasons why each institution can success and create a management system that fits its own structure. It also contributes to the improvement of different suggestions and approaches in order to find results for these reasons. These systems are concerned with a part of the management with different dimensions and form the framework of the size with specific standards that they consider to be performed for these parts. However, the management of the multi-dimensions differs according to the business itself and the institutions or enterprises employing. Therefore, an easy-to-applicable tool is needed to be able to question the management perspectives of and organizations in different sectors, located in every scale and at the same time. In this case, the EFQM Excellence Model appears as a easy tool that will meet this need. EFQM in this context is important that the concept of leadership should be studied and that its sub-dimensions are calling for leadership. The study was conducted by the survey method of 267 people working in the Karabük State Hospital. The survey of 158 people was interpreted by structural equality analysis. Results - According to the findings obtained, all the bilateral correlation rates between the dimensions were statistically meaningful, positive and high levels. The highest correlation rate is calculated between size c and size d (0,994), the lowest correlation rate is calculated between size a and size e (0,831). According to these results, the perception improvement that will be achieved in any of the dimensions of leadership can be interpreted in the form that the other dimensions will also be reflected as a positive and high percentage perception improvement. Discussions - When the development and continuous improvement of the management system of the institution is examined the size, it can be said that the result is similar to the size. " The management applies an open and honest approach to communication with employees. "It is clear that the expression has the greatest impact on the leadership in size. In the scale of the development and continuous improvement of the management system of the institution, the scale of the development and continuous improvement of the management system of the institution can be studied and the result is similar to the scale of the institution. The management applies an open and honest approach to communication with employees.” We see that its expression has the greatest impact on the size of leadership. In view of the extent of interaction with the stakeholders, “Management is open to constructive criticism.” And "the management is treating suppliers as long-term partners. "Their statements have lower effects than other statements, but they take into account the internal and external effects and reflections of these decisions when making decisions." The expression is defined as the expression with the highest impact of this size. When the size of the staff’s development of the culture of excellence was studied, the effects of the expressions were almost the same.” The management supports employees to their goals.” The expression can be said as the expression with the highest impact of size. When the size of the staff’s development of the culture of excellence was studied, the effects of the expressions were almost the same.” The management supports employees to their goals.” The expression of the size has the highest impact. The dimension of organizational change in the definition and leadership also includes expressions that have close effects like other dimensions. " The internal and external factors that trigger change in the organization are correctly perceived.” The expression is seen as the expression with the highest impact.

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