Abstract:

In previous studies, it is stated that spiritual leadership, which is a leadership approach that strengthens and directs group members with intrinsic motivation based on values and beliefs, positively affects service innovation performance, which expresses the level of success and competitive advantage of service innovation activities in organizations, and knowledge sharing of members in the organization. In this study, it is aimed to examine the mediating role of knowledge sharing in the effect of spiritual leadership on service innovation performance. For this purpose, data were collected from the employees in a manufacturing company by means of a complete count method and a questionnaire. The data were analyzed with the “Partial Least Squares Structural Equation Model (PLS-SEM)”. As a result of the study, it was observed that spiritual leadership had a positive effect on service innovation performance and knowledge sharing, but the mediating role of knowledge sharing in this effect was found to be insignificant.

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