Bu araştırma Türkiye’deki Turizm ve Otelcilik Meslek Yüksekokulları’nda öğrenim gören öğrencilerin eğitim-öğretim hizmet kalitesine ilişkin görüşlerinin belirlenmesi amacıyla yapılmıştır. Bu amaçla oluşturulan anket formu araştırma evrenini temsil eden 850 öğrenciye uygulanmıştır. Elde elden veriler SPSS 23.0 paket programıyla analiz edilmiştir. Araştırma sonucunda, Türkiye’deki Turizm ve Otelcilik Meslek Yüksekokulları’nda öğrenim gören öğrencilerin eğitim-öğretim hizmet kalitesine yönelik görüşlerinin genel olarak olumlu yönde olduğu, okulların öğrencilerin sosyalleşebilecekleri ortak alanlara, bilişim-teknoloji imkânlarına sahip olmaları ve bu imkânlardan öğrencilerin kolaylıkla yararlanabilmeleri konularında da öğrencilerin ağırlıklı olarak kararsız görüş bildirdikleri tespit edilmiştir. Bunun yanında öğrencilerin eğitim-öğretim hizmet kalitesine yönelik görüşlerinin ölçekte belirlenen faktörlere ve okullara göre farklılaştığı da tespit edilmiştir. Ayrıca öğrencilerin bazı demografik verilerine göre eğitim-öğretim hizmet kalitesine ilişkin görüşlerinde farklılaşma olduğu istatistiki olarak ortaya konulmuştur.
This research was done in Turkey with the aim of determining the opinions of students studying at the Tourism and Hospitality Professional High Schools on the quality of education and teaching services. The survey form created for this purpose was applied to 850 students who represent the research universe. The data obtained was analyzed with the SPSS 23.0 package program. According to the research, the views of students studying at the Tourism and Hospitality Professional High Schools in Turkey on the quality of education and teaching services are generally positive, the schools have common areas that students can socialize, the possibilities of information and technology and the possibilities that students can easily benefit from these opportunities, and the students have a mainly uncertain opinion. In addition, it has also been found that students' views on the quality of education and teaching services vary according to the scale determined factors and schools. According to some demographic data, there are statistically differences in the views of students on the quality of education and teaching services.
This study was conducted to determine the views of vocational school of tourism and hotel management students on the quality of education and training. The survey form created for this purpose was applied to 850 students that fit the study subject. The data obtained was analyzed by using the SPSS 23.0 program. The study concluded that vocational school of tourism and hotel management students have a positive overall outlook on the quality of education and training, and they are mainly undecided on whether they have the common areas to socialize or whether they have information-technology facilities that are easily available to them. Besides, according to the some demographic and descriptive data of students, it is analyzed as differentiation statistics in views on the quality of education and training.
Alan : Eğitim Bilimleri
Dergi Türü : Uluslararası
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