ASOS INDEKS
Atıf Sayısı
1
Görüntüleme
11
Today intensive and increasing competition factors force firms to establish a permanent and strong relationship with their customers . In establishing this relationship, sales personnel interacting with customers on a continuous basis has important responsibility. This requires that sales persons must develop their skills to fulfill customer wishes and expectation in a best way . This study is aimed to determine how the communication and sale skills of sales personnel affect the customer perception of service quality. The study involves a survey of customers buying service from an autootive firm in the province of Aydın
Dergi Türü : Uluslararası
Makale Detay 
Atıf Yapanlar
Benzer Makaleler
PDF Görüntüle
Dergi Bilgisi
Eseri Dinleyin
Bu Sayfayı Yazdırın
Paylaş
Mendeley
