Abstract:

This relational study was conducted with the employees of a general management that provides health care with the aim of examining the role of organizational trust in change management. The research was carried out with 47 employees who tried to reach the entire universe after the required ethical commission permission was obtained and agreed to participate in the research. The data was collected using a personal information form consisting of 6 questions, including the socio-demographic characteristics of employees’ age, gender, education, civil status, time of work and position at work, and the Change Management Scale and the Organizational Trust Scale. The data, visual statistics and the reliability of scale expressions are assessed by Cronbach’s Alpha (α) with the Skewness and Kurtosis values for the normal distribution of responses given to scale expressions, with the Correlation and Regression analysis for the determination of the intervariable relationship. According to the results of the study, the average scale score varies significantly from the employee’s position at the workplace (F:3,822, p<0,05). It has been found that there is a statistically meaningful and positive relationship between employees’ perceptions of change and organizational confidence (r=0,741; p<0.05). Furthermore, authorization and positive feedback, which are the lower dimensions of organizational confidence, change the point of view in a positive direction and a meaningful degree (p<0,05).

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